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Leased lines and business broadband.

Decision guides

Comparison · Business internet

Leased line or business broadband: which connection does your business need

A leased line gives a dedicated, symmetrical path with a contractual service level and fast repair, at a higher cost and longer lead time. Business broadband shares capacity, is quicker and cheaper to install, and suits lighter or less critical use. Decide by how much downtime costs you, how much upload you need, and how soon you need to be online.

Requirements · Business internet

How to read a business internet service level agreement

An SLA should define availability, response time, restoration time, the measurement method, exclusions, and the remedy when targets are missed. Check that credits are meaningful, that exclusions are narrow, that you can terminate for repeated failure, and that fault reporting is practical. This describes how to evaluate terms; consult a qualified adviser for contract-specific advice.

How to choose · Business internet

How to build internet redundancy for a business site

Real redundancy needs a second connection that differs in provider, technology and physical route, plus equipment that fails over automatically and has been tested. Decide how much of your traffic must survive an outage, choose a backup that suits that load, and rehearse failover, since an untested backup is a hope rather than a plan.

Problems & fixes · Business internet

Why business internet installations run late and how to manage the timeline

Delays come from survey findings, landlord and wayleave consents, civil works, equipment lead times and handover gaps. Order early, request a site survey, secure building permissions in parallel, ask for written milestones and plan an interim connection so that the business can operate while the permanent service is completed.

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